About us

The company

Cresense is an international User Experience and Service Design company. We create user-centric service concepts for digital life and help our customers gain competitive edge from User Experience.

By uniquely combing UX research, design and business thinking we help businesses execute their user centric service strategy successfully.

Services with excellent Customer Experience increase sales, raise customer loyalty and improve efficiency.

Read more: What we do


We serve our customers globally.
Maintaining a consistent and high standard of quality requires us to be present in the key markets of our customers. The Cresense offices are located in Helsinki, San Jose, Shanghai and Singapore

In addition to our own offices in Europe, North America and Asia, Cresense is an official partner of UX Fellows user research network covering over 30 countries. Strengthening our services, we are engaged in a strategic partnership with Symbio, a leading global SW development and QA company.

By utilising a combination of our own experts and our trusted network of partner companies we are able to deliver the full range of challenging end-to-end UX design projects across the globe.


Established in 2001, Cresense is a pioneer and leader in shaping, developing and innovating UX research and design practices.

We have been growing fast and steady over the past years and today we are a team of over thirty cross-disciplinary, top class professionals in four locations.

We aim to grow and develop our services for our customers’ benefit in the future as well!